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Because we care about achieving best outcomes for you, we guarantee to talk with you about any matters that may affect the build - however small. We do not make assumptions for you.
We give you a detailed build schedule and guarantee to complete your build in the time allotted. In the event of an unexpected delay you will be notified immediately.
Because we are so confident in the quality of our build processes you get two years of free maintenance. In the unlikely event of any failure we will replace or repair at no cost to you. In the event of a client supplied product failing we will help you organise subcontractors if needed.
We guarantee that you will get the services and products listed in your agreement. In the event of an unexpected change becoming necessary, you will be notified in writing and requested to approve before any additional expense is incurred. Should a more favourable product or method of building become recognised during the build we will communicate with you about this option and offer you a credit.
You are guaranteed that the price on the agreement is the price you pay. There are no additional fees unless prior approval has been obtained
You are protected by our comprehensive insurance throughout the build process including public liability, contract works on new builds & faulty workmanship
Because every Cogan Custom Homes job is overseen on-site by a qualified and licensed building professional you are guaranteed your build is checked against the highest standards.
You are guaranteed access to your site and our helpful team will be happy to show you progress. We do require you to notify us in advance so we can ensure health and safety protocol is followed.
We guarantee to supply you with your Cogan Custom Homes action plan within the time frame agreed.
Some companies provide an estimate on just the basics. Your Cogan Custom Homes quote is detailed and guaranteed to cover everything discussed.
See website for further details - https://halo.nz/.
Cover for watertight remediation work on an existing leaky home. See website for further details